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Vanilla 1.1.4 is a product of Lussumo. More Information: Documentation, Community Support.

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No password included with the LyngBox.

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    • CommentAuthorPeter
    • CommentTimeApr 6th 2008
     
    I have no password included with the LyngBox, should I have that ? When I look on the "Settings" page on the LyngBox site it says "Write your LyngBox Id with password which where included if you have bought a LyngBox". I do have a LyngBox Id but no password, where can I find it ?
    • CommentAuthorAdministratorarda
    • CommentTimeApr 6th 2008 edited
     
    LyngBox password is written in "System Information" menu, same menu where you should have found your LyngBox ID (Web User) from.

    There is a known bug in displaying LyngBox ID when Dutch menu language is chosen, but you say your problem is in finding your password. Please check the "System Information" menu and inform us back afterwards.

    Your problem might also be due to fact that you cannot connect your LyngBox to Internet! I will check and update you through this topic.
    • CommentAuthorPeter
    • CommentTimeApr 7th 2008
     
    When I check the "System Information" in the LyngBox, there is no Web User-password and no Ftp User: lyngbox-password. I´ve selected English menu language. By the way, will there be Swedish menu language in the future ?
    • CommentAuthorPeter
    • CommentTimeApr 7th 2008
     
    Arda/
    After being able to connect the LyngBox to internet it´s possible to see the passwords in the "System Information" menu as you said.
    • CommentAuthordennus
    • CommentTimeApr 16th 2008
     
    I have the same problem. I can not see my password etc. I know my connection is now up and running. But I can not connect to the Lyngbox server. Is there a place where we can find if the server is down or not?
    • CommentAuthorAdministratorarda
    • CommentTimeApr 16th 2008
     
    There are some final works currently going on LyngBox servers for the upcoming software launch. Your problem might be caused by that fact, I kindly ask you to wait few more hours...
    • CommentAuthordennus
    • CommentTimeApr 18th 2008
     
    Okay, I now have two boxes. Both can see the EPG GUIDE. They get an IP address. But still they can NOT connect to the Lyngsat server. Any advise?
    • CommentAuthordennus
    • CommentTimeApr 18th 2008
     
    Funny, I took the box home. And now it all works fine. So, I assume there is some setting in my router which is causing the problem. Perhaps a port closed/opened? Does anyone have any idea? I will check again tomorrow.
    • CommentAuthordennus
    • CommentTimeNov 8th 2008
     
    It took me a while but I finally figured out the reason why it wouldn't work. I was using a very old ADSL modem (Alcatel Speedtouch). When I started using Linux I've noticed my pc wouldn't even connect to sites like Google or Gmail? So, after a lot of reading I found the MTU value of my modem was not set right. While Windows XP was able to work this out, Linux/VISTA and the Lyngbox were not?!? So, I bought another router and all is well since.
    • CommentAuthordemoss
    • CommentTimeNov 21st 2008
     
    HELLO
    in information menu l have passwords and login(web user) as the email adress of my lyngbox
    but when i go on lyngsat - guide .com , is when the web user login and password on my lyngbox
    , mark it please check your login details for the login info web user is composed of 4 figure.
    and the password is composed of 3 uppercase letters and lowercase letters and 2 numbers .m can
    you help? ?
    ps .i have used a translator to write this post.
    • CommentAuthorAdministratorDaniel
    • CommentTimeNov 25th 2008
     
    @demoss

    If you register your LyngBox on this site, you only need the login and password that you create yourself; you will be automatically logged in on the LyngSat Guide page.
    • CommentAuthordemoss
    • CommentTimeNov 29th 2008 edited
     
    the problem is always the same one
    J opened an account user
    here, and in the http://www.lyngbox.com/my_page/settings/lyngbox/ page, I N do not arrive has to pass this stage, when I return
    the Web to use and password which is registered in small the information of my lyngbox, always the same message D error, any time my lyngbox was declared with another
    router, that of the store which to me it sold with L email of welcome
    can be the cause of the problem??.
    • CommentAuthorAdministratorDaniel
    • CommentTimeDec 1st 2008
     
    @demoss

    I have sent you an email with your right login!
    Try the correct one!
    • CommentAuthorobayan
    • CommentTimeDec 17th 2008
     
    Hello
    My New Lyngbox has a 4-digit Number and a Password for Webuser and for ftp - username: lyngbox and the same password as for webuser.
    I tried many times to give the webuser number and the password in the fields for settings/lynbox in my account on this site. But something goes wrong. Also no login on the Lyngsat Guide.
    The ftp account does'nt work too.
    R] Connecting to Lyngbox -> IP=192.168.1.27 PORT=21 (attempt # 3)
    [R] Connected to Lyngbox
    [R] 220-Setting memory limit to 1024+1024kbytes
    [R] 220-Local time is now 14:28 and the load is 1.99.
    [R] 220 You will be disconnected after 1800 seconds of inactivity.
    [R] USER lyngbox
    [R] 331 User lyngbox OK. Password required.
    [R] PASS (hidden)
    [R] 530 Sorry

    It seems that the Password is not correct, but why.
    Thanks for any help
    • CommentAuthorAdministratorDaniel
    • CommentTimeDec 17th 2008
     
    Hello obayan,

    Please email support@lyngbox.com and they will help you with your password!

    /Daniel
    • CommentAuthorobayan
    • CommentTimeDec 17th 2008
     
    Hi Daniel

    Thanks, I will try that.

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